Defendry Security Suite User Guide

Security Cameras provide live video feeds that are analyzed by your Defendry Appliance for threats including guns, masks, and intruders.

To set up your Security Cameras:

1.  DETERMINE CAMERA PLACEMENT

• Gun, Mask, & Intruder Detection — Cameras used for gun, mask, and intruder detection can be placed outdoors and/or indoors and should be mounted between 8-24 feet above ground level.
• Watchlist Detection — Cameras used for Watchlist detection can be placed outdoors and/or indoors and should be mounted so that the line of sight is a maximum of 10 degrees (°) above the average human eye level, 57 inches.
  • Watchlist detections require a direct line of sight to detect the front of a human’s face, so optimal performance will result when a camera is placed nearest to eye level, or slightly above.

• Line of Sight — Place cameras where the line of sight into the area to be monitored is most free of obstructions like trees, walls, etc.
• Distance — Place cameras within the maximum detection distances for the desired threat types as specified in the chart below.

2.  SET FIELD OF VIEW (FOV)

• Recommended: For maximizing the width of coverage and distance of detection, we recommend that you set your camera’s optical FOV to 70°.
  • ALTERNATE FOV CONSIDERATIONS: Your Defendry Hub can detect threats using an FOV that is greater or less than 70 degrees. However, threats will not be able to be detected at the same distances. For smaller FOVs, threats can be detected further away, but the width of coverage will be smaller. For larger FOVs, threats can only be detected at shorter distances, but the width of coverage will be larger. For example, an 8MP camera with a 70° FOV can detect pistols up to 22 feet and rifles up to 45 feet, whereas an 8MP camera with a 102° FOV can detect pistols only up to 15 feet and rifles at up to 31 feet.
  • DIGITAL ZOOM RESTRICTIONS: Digital zoom-in does not produce accurate optical FOV adjustments that will increase the distance of detection because it crops pixels. Defendry requires the highest pixel density possible per frame dimensions to maximize the distance of detection; cropping pixels off will only reduce the width of coverage and will not increase the distance of detection.

3.  INTEGRATE

• Connect your Security Cameras to your Video Recorder (if not already connected).
  • Option 1: Connect your Security Cameras directly to your Video Recorder. Use ethernet cable.
  • Option 2: Connect your Security Cameras to your Switch/Router, which will later be connected to your Video Recorder. Use ethernet cable.
• Enable RTSP streaming (if not already enabled) for each Security Camera.
• Provide each camera’s streaming URL to your Defendry Representative so the video streams can be properly configured.

Defendry requires surveillance video to be recorded by a Network Video Recorder (NVR) or Video Management System (VMS) for liability purposes. In case an incident occurs, this ensures that the video can be viewed afterward.

To set up your Video Recorder:

INTEGRATE

• Connect your Video Recorder to your Switch/Router (if not already connected) using an ethernet cable.

A Switch/Router connects your Video Recorder, Defendry Hub, I/O Relay, and Access Control Panel to each other and to the Internet so that detections can be sent to the Defendry Cloud and Defendry Human Monitoring agents can interact with the Access Control Panel.

To set up your Switch/Router:

INTEGRATE

• Connect your Switch/Router to your Defendry Hub using an ethernet cable.
  • NOTE: To keep your security surveillance system and Defendry Hub separate from any business-related computer systems for added security, a firewall is recommended, but not required.
• If enabling automatic lockdown capabilities, connect the Switch/Router to the I/O Relay &/or Access Control Panel using an ethernet cable.

Cloud computational power is too slow to process the AI software that is necessary to quickly and reliably detect threats, so an on-site appliance is needed.

The Defendry Hub is a specialty appliance with up to 32 CPU cores, a GPU bank, and as many as 11.5k Nvidia Cuda Cores, which enable the proprietary neural network inference engine to look for threats by analyzing live surveillance video.

To set up your Defendry Hub:

INTEGRATE

• Connect your Defendry Hub(s) to your Switch/Router using an ethernet cable.
• Plug in your Defendry Hub(s) to your power source and turn your Defendry Hub(s) on.

An Access Control Panel enables Defendry to automatically lockdown your facility. Defendry can integrate with an Access Control Panel either via an I/O Relay (dry relay switch) or through an API.

To set up your Access Control Panel:

INTEGRATE

• Option 1: Connect your Access Control Panel to your Switch/Router via an I/O Relay (dry relay switch) provided by Defendry.
  • Connect your Access Control Panel to the I/O Relay via low voltage wiring.
  • Connect the I/O Relay to your Switch/Router via an ethernet cable.
• Option 2: Connect your Access Control Panel to your Defendry Hub via API with an ethernet cable connection to your access control software.
  • Please contact your Defendry representative to receive specific instructions for connecting your system.

For setup instructions, see the Access Control Panel section above.

Defendry Gunshot Sensors can reliably detect gunshots indoors or outdoors.

To set up your Gunshot Sensors account:

INTEGRATE

• Attach to the ceiling in the center of the room, on a flat surface.
  • Keep out of reach of persons to minimize tampering with, damaging or activating to unit.
  • Each indoor sensor can detect small arms fire in a room up to 2500 square feet.
• Note: As the ceiling height is lowered, the floor space increases, enabling a larger than stated detection range.
• Physical :
  • Mounts on ceiling; looks like a smoke detector.
    • Indicators: Power and status indicators to provide basic visual feedback.
    • Connections: Power (+9V ~ +60V), Ground, Physical contact closure referenced to ground. (POE power accepted); pins 4, 5 = (+); pins 7,8 = (-).
• Display:
  • Red LED indicating the module is in alert status.
  • Signal: This display will provide subtle indication when the unit is activated and when help is on the way by short LED flashes.
• Alerting:
  • Single gunshot detected and alerted by an open collector output to the building’s existing alarm panel.
  • Multiple gunshot detected and alerted by an open collector output to the building’s existing alarm panel.
  • Manual pull switch detected and alerted by an open collector output to the building’s existing alarm panel.
  • Alerts are sent to the building’s alarm panel, which alerts the security system manager to the detected gunfire.
  • The user must either manually reset the device or cycle power to the device to cancel the alert.
  • The LED will flash faster when in alert mode, indicating that the sensor has been activated. Unit can be configured to either emit a beeping tone when activated, or can be configured as a silent alarm.
• Power:
  • Input: +9V ~ +60V input from the alarm wiring external power.
  • Battery: 500mA/hour long life LiPo battery. Battery recharged from the module’s external power.
• Operation Life:
  • 4-hour operation without AC power applied (depending on radio broadcasts).
• Contact Closure:
  • Separate outputs for single gunshot, multiple gunshots, and manual pull-down switch. ▪ Output is closed to ground when activated.
• Tampering:
  • Unit can be configured to provide a user specific load resistor to alert the alarm panel if a cable cut event happens or if tampering has occurred.
  • Screw terminal to enable a user specific axial resistor.
  • Output provided for tamper detection when unit is removed from the mounting bracket.

The Defendry Cloud is the center of Defendry communications. It manages incident alerts for the Defendry SeeSay mobile app, provides a gateway for the Defendry Hub(s) to report threats to human monitoring agents, and monitors the health status(es) of and provides updates to the Defendry Hub(s) and other connected devices.

To set up your Defendry Cloud account:

INTEGRATE

• Follow the customized instructions provided by your Defendry Representative.

Defendry has partnered with the premiere 24/7 human monitoring center, Rapid Response Monitoring, Inc. Agents at the location nearest your building will review detected threats 24/7 to prevent &/or reverse false alarms and verify real threats.

To set up your Defendry Human Monitoring account:

INTEGRATE

• Follow the customized instructions provided by your Defendry Representative.

The Defendry SeeSay app delivers emergency alerts and provides a way for Anonymous users to report tips and panic button alerts directly to your security team.

To set up your Defendry SeeSay app as an Admin user:

1.  DETERMINE USER ROLES

• Determine user roles for your team.
  • Admin: Admin users can receive alerts, invite new Anonymous users, and receive & respond to submitted Tips and Panic Button presses by Anonymous users.*
    • BEST PRACTICE: Add your security team and any administrators that you want to receive admin-only emergency alerts, anonymous Tips, and Panic Button presses as Admin users.
    • *NOTE: If desired, Admin permissions can be customized by requesting it from your Defendry Representative.
  • Anonymous: Anonymous users can receive alerts as well as submit potential threat Tips to Admin users.
    • BEST PRACTICE: Add everyone else you want to receive regular emergency alerts and be able to submit anonymous Tips and Panic Button alerts to Admin users.
• If you have not already, request Admin user accounts to be created by providing your Defendry Representative with the details they requested from you.

2.  DOWNLOAD APP

• Invite all Admin users to download the Defendry SeeSay app.
  • Follow the instructions provided by your Defendry Representative to install the app.

3.  MOVE SEESAY TO YOUR PHONE’S HOMESCREEN

• To make sure that the app is in the fastest, easiest place to find during an emergency, move the app to the top, left corner of your phone’s homescreen or to your app’s favorite apps list.

4.  LOGIN

• Open your SeeSay app. Next, tap the “Login” button on the bottom of the screen. Enter the login credentials provided by your Defendry Representative. Then tap “Submit”.

5.  ENABLE PERMISSIONS

• When prompted to do so, allow the following permissions on your phone so that SeeSay emergency features will work:
  • Location Services — This enables your security team and law enforcement to know where you are at if you press a Panic Button.
  • Notifications — This enables you to be notified with push notifications during an emergency.
  • Critical Alerts (iPhone users only) — This enables your phone to alert you with a loud emergency alarm just like Amber Alerts, Tornado Alerts, etc.
  • Camera — This enables you to use your camera to send pictures of a threat to your security team.
  • Photos — This enables you to access photos on your phone to send pictures of a threat to your security team.
• If you accidentally skipped or did not properly enable these services, you can also change them in your phone’s settings.

6.  INVITE ANONYMOUS USERS

• Generate a QR Code invitation.
  • Navigate to Settings > Locations > [Your Location Name]
  • Tap the red “Add” button to create a new “Access Code” that will generate a sharable QR code for inviting users to join your Location anonymously.

• Share the QR code with anyone to invite them to join your Defendry SeeSay Location as an Anonymous user. Plus, provide setup instructions by also sending them this Setup Guide link.
  • BEST PRACTICE: Take a screenshot of the QR code and send the image to people however you want.

7.  START USING SEESAY

• You’re all set! We highly recommend incorporating the Defendry SeeSay app into your emergency planning and drills. For recommendations, see Ongoing Best Practices.

Provide setup instructions to invited Anonynous users by sending them this link.

To maximize detection accuracy, Defendry’s AI needs to be custom-configured and fine-tuned to recognize threats in the environment it monitors for roughly 2-3 weeks prior to deployment.

To begin your training period:

1.  VERIFY CONFIGURATION

• Follow instructions provided by your Defendry Representative to ensure all components of your Defendry Visual Threat Detection system are installed correctly.

2.  PERFORM INITIAL TEST

• Follow instructions provided by your Defendry Representative to hold a fake, orange, rubber gun in various positions in areas monitored by your Defendry system so that the system can practice recognizing guns in your location.
• Wait 1-2 weeks, or as instructed by your Defendry Representative. During this time, the Defendry team will identify any necessary camera configuration optimizations and/or further train your AI model to more accurately recognize any anomalies.

3.  PERFORM FINAL TEST

• Follow instructions provided by your Defendry Representative to again hold a fake, orange, rubber gun in various positions in areas monitored by your Defendry Hub to verify that gun detection is working properly.